Sep 11, 2018
In this week’s conversation about protection, the ladies discuss the art of retention as well as the necessity of clear communication, building trust, and the ability to recognize when it’s time to let go.
What is your rentention rate? What can you do to improve on it?
Is your delivery elite or are there some things you need to change or implement to make it elite?
What clients do you currently have that absolutely need to go but you’re putting on the brakes because you’re afraid to let them go?
What have you been tolerating that you know must stop immediately? What is the one thing you are committed to doing today?
Where in your life are you hanging on to someone or something that you know you need to let go of?
“You can’t go in with the churn and burn mentality. Fucking do good work and treat your clients well. Have clear communication and treat people how you want to be treated.”
–Danielle White
“You’re working so hard to build what you have, do good work so you can keep your clientele. Not everyone’s going to be a perfect fit so sometimes protecting is letting those people go who aren’t a perfect fit.”
–Valerie Plunk
“I feel like there needs to be a trust between yourself and those you hire. If you’re painting visions and all of a sudden the fucking rainbow goes away – and there’s no pot at the end of the rainbow – it’s a problem. Follow through with the visions you’re painting.”
–Anianne Rivera